Delivery Information

Order processing time is 1-2 business days for in-stock merchandise.
           
Please note that orders placed after 12:00pm Eastern Time will begin processing the following business day.

Certain items (which require special preparation for shipment, or customization) may require a longer processing time. Please note individual products for increased shipping times.
            
International shipments

Billing and shipping address must be the same.  Shipping is completed through USPS for a flat fee of $13.00usd with a tracking number.  Nootca is not responsible for lost shipments for international transactions.  If you would like to arrange an alternative shipping method please email info@nootca.com to receive the cost of shipping.

Your order may incur customs or duty charges upon arrival into the destination country and are the responsibility of the purchaser.  
            
Nootca reserves the right to change what countries are serviced.

Backordered items

Orders begin processing as soon as the backordered item is returned to stock. You can expect your order to ship 1-2 business days after the backordered item is returned to stock.
            
Returns
Buyer will be responsible for original shipping fee, the return shipping fee, and credit card fees we incur. All these charges will be deducted from your refund. All refunds will be issued less the actual shipping charges (sometimes included in the items selling price).

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